As the reader is no doubt familiar, the process of solving a mixed integer programming problem involves exploring a tree of linear programming relaxations. CPLEX repeatedly selects a node from the tree, solves the LP relaxation at that node, attempts to generate cutting planes to cut off the current solution, invokes a heuristic to try to find an integer feasible solution "close" to the current relaxation solution, selects a branching variable (an integer variable whose value in the current relaxation is fractional), and finally places the two nodes that result from branching up or down on the branching variable back into the tree.
The CPLEX Mixed Integer Optimizer includes methods for each of those important steps (node selection, cutting planes, heuristic, branch variable selection, incumbent replacement). While default CPLEX methods are generally effective, and parameters are available to choose alternatives if the defaults are not working for a particular problem, there are rare cases where a user may wish to influence or even override CPLEX methods. CPLEX provides a control callback mechanism to allow the user to do this. If the user installs a control callback routine, CPLEX calls this routine during the branch & cut process to allow the user to intervene.